Shipping Policy

Thank you for choosing Olwen Apparels Pvt Ltd for your Indian apparel needs. We are dedicated to delivering a top-notch shopping experience. To ensure clarity and transparency in our shipping process, please review our Shipping Policy.

At Olwen Apparels Pvt Ltd, we offer various shipping methods tailored to your requirements:

1. Shipping and Delivery methods

Olwen Apparels offers worldwide shipping, with the shipping cost and estimated delivery time depending on the destination.

Olwen Clothing will aim to dispatch your order as soon as possible, usually within 1-2 business days. Delivery times may vary based on the delivery location, customs clearance, and any other factors beyond our control.

We cannot be held liable for any loss or damage caused by delayed deliveries, incorrect delivery details or any other issues related to shipping and delivery.

Our standard shipping option ensures delivery within 3-5 business days.

2. Shipping Costs

Shipping costs depend on the selected shipping method and your order's destination. You can view shipping costs during the checkout process before finalizing your purchase.

3. Order Processing

Orders are typically processed and shipped within 1-2 business days after payment confirmation. During peak seasons, this timeframe may vary, and we appreciate your patience.

4. Shipping Destinations

We currently provide shipping within India. We are actively working on expanding our services to other countries and will keep you updated on our progress.

5. Order Tracking

After your order is shipped, we provide a tracking number, allowing you to monitor your shipment's progress. You can track your order through our website or by using the carrier's tracking services.

6. Delivery

Delivery times may vary based on your location, the chosen shipping method, and any unforeseen circumstances, such as weather or shipping carrier delays. If you have special delivery instructions, please include them while placing your order.

7. Undeliverable Packages

In cases where a package is undeliverable due to incorrect address information provided by the customer or other factors beyond our control, we will make every effort to contact you to resolve the issue. Additional shipping charges may apply.

8. Returns and Refunds

For details about our return and refund policies, please refer to our Returns and Refunds Policy, available on our website.

9. Customer Support

Our dedicated customer support team is here to assist you with any shipping-related inquiries or concerns. You can reach out to us via email at contact@olwenapparel.com or by calling us at 9980254455.

10. Updates to the Shipping Policy

Olwen Apparels Pvt Ltd reserves the right to update or modify this Shipping Policy at any time. We encourage you to check back periodically to stay informed about any changes.

We are committed to making your shopping experience with Olwen Apparels Pvt Ltd as smooth as possible. Should you have any questions or need further assistance, please don't hesitate to contact us at the provided email address or phone number.

Thank you for choosing Olwen Apparels Pvt Ltd.