You have a three-day window from the date of delivery to return your item(s) if you're not satisfied with your garment. In order to ensure a successful return, your item must be in new condition, unused, unworn, unwashed, undamaged, and with the original packaging. If you're eligible for a size exchange, please email us at contact@olwenwear.com within 72 hours of the item's delivery date, and we'll send you instructions on how to return the product. If you receive a damaged product, please reach out to us at contact@olwenwear.com or call us at +91-9980254455 within 72 hours of the item's delivery date. Once we receive the damaged product, we'll send you a new item.