Privacy Policy

At Olwen, we collect certain information from you in order to provide you with the best possible shopping experience. This information may include your name, email address, phone number, shipping and billing address, payment information, and other details relevant to your order. We may also collect information about your browsing behavior on our website, such as the pages you visit and the items you view.

We use this information to process your orders, communicate with you about your purchases, and to improve our website and the services we offer. Specifically, we may use your information to:

• Fulfill your orders and deliver your purchases to you
• Process your payments and prevent fraudulent transactions
• Respond to your inquiries and customer service requests
• Send you promotional offers, discounts, and newsletters
• Analyze your browsing behavior to personalize your shopping experience and improve our website

We take the privacy and security of your information seriously and will never share your personal data with third parties for their own marketing purposes. However, we may share your information with third-party service providers who assist us in fulfilling orders, processing payments, or improving our website.

By using our website and providing us with your personal information, you consent to our collection and use of your data as described in this section. If you have any questions or concerns about how we use your information, please do not hesitate to contact us.

Transparency and Trust: Our Policy for Handling Your Personal Information

By providing your personal information, you agree to allow us to utilize the data collected to fulfill our obligations to you and provide you with the expected service. We require your information for the following reasons:

• To establish your personal account on Olwen's platform (e.g., your name and email address)
• To process your orders through our online services (e.g., your name, address, date of birth, and bank details)
• To send delivery status updates via text message (e.g., your mobile phone number)
• To send marketing offers such as newsletters and catalogs (e.g., your email address, name, and postal address)
• To contact you in the event of any issues with the delivery of your items (e.g., telephone number and address)
• To respond to your inquiries and notify you of new or altered services (e.g., your email address)
• To inform competition winners who participate online (e.g., your email address, name, home address, and telephone number)
• To manage your account by conducting credit checks (e.g., your name, address, and date of birth)
• To evaluate your personal data for the provision of relevant marketing offers and information (e.g., your name and purchasing habits)
• To confirm that you are of legal age to purchase items online (e.g., your date of birth)

We will only retain your data for as long as necessary to perform our services to you or as required by law. Afterward, your personal information will be deleted. We are unable to delete your data if there is a legal storage requirement, such as bookkeeping rules, or if there are other legal grounds for retaining the data, such as an ongoing contractual relationship. You are entitled to request written documentation on your personal information that we have in our account files once a year. To do so, please send a written request to Olwen. You also have the option to withdraw your consent for us to use your data for marketing purposes, such as sending newsletters or offers to your email address, at any time. To stop receiving newsletters, simply click on the opt-out link provided at the bottom of each newsletter message.

Who can access the data?

At Olwen, we do not share, sell, or exchange your personal information with any third party for marketing purposes outside of our organization. If we do share your information with third-party service providers, such as shipping agents for order fulfillment, it is done solely to fulfill Olwen's obligations to you. In addition, Olwen may disclose your personal data to credit reference or debt collection agencies for credit checks, identity verification, and debt collection purposes.

How do we protect your data?

We have implemented technical and organizational measures to protect your personal data from loss, unauthorized access, manipulation, and other potential threats. Our security measures are constantly updated to keep up with the latest technological advancements and industry best practices. Encryption is utilized at Olwen to ensure the security of your data. The Secure Sockets Layer (SSL) is a security protocol that encrypts all information transmitted between the buyer and seller, ensuring the protection of your information.

Cookies

Cookies are small data files that are placed on your device (such as computer, tablet or mobile phone) when you visit a website. Cookies allow the website to recognize your device and remember your preferences or actions taken on the website.

There are two types of cookies: session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device until they expire or until you delete them.

Cookies may be set by the website you are visiting (first-party cookies) or by other websites that provide content on the website you are visiting (third-party cookies). They may be used for various purposes, such as remembering your login details, saving your preferences, analyzing how you use the website, and delivering targeted advertising.

By using our website, you consent to our use of cookies in accordance with this Cookies Policy. You can control and manage cookies in your browser settings. However, please note that disabling cookies may affect the functionality of our website and some features may not be available to you. To erase cookies, you can do the following:

1.Open your internet browser and go to the settings menu.

2.Look for an option to clear browsing data or cookies.

3.Choose the time range for which you want to clear the cookies (e.g. last hour, last day, all time).

4.Check the box next to "cookies" or "site data" to ensure that these will be cleared.

5.Click the "clear data" button to erase the selected cookies.

Note that clearing cookies may log you out of websites or remove any personalized settings you have configured. Additionally, cookies may be automatically created again as you continue to use the internet, unless you disable them entirely.

Third-party cookies

Third-party cookies are created by domains that are different from the one you are visiting. Olwen clothing website may use third-party cookies to enhance your browsing experience by providing personalized advertising, social media sharing, and website analytics. These cookies are set by third-party providers such as advertising networks or social media platforms. They collect information about your browsing behavior on Olwen's website and other websites, allowing them to display personalized ads or content based on your interests.

Please note that Olwen has no control over these third-party cookies and their use is subject to their respective privacy policies. If you prefer not to receive personalized ads or content, you can opt-out of these third-party cookies through their respective platforms. However, please be aware that opting out of these cookies may limit your ability to fully access and enjoy Olwen's website features.

Links

The Olwen website may contain links to other websites that are not under our control. We cannot take responsibility for the protection of your privacy or the content of these websites. However, we provide these links to make it easier for our visitors to find more information on specific topics.

Copyright: All content on this website is protected by copyright and is the property of Olwen.

Controller of personal data

Olwen is the controller of the personal data collected through this website. If you have any questions or concerns about how we handle your personal information, please contact us at [insert contact details].

Privacy Policy

• Olwen Clothing respects your privacy and will collect, use, store and disclose your personal data only in accordance with our Privacy Policy.
• By using this website, you agree to the collection, use, storage and disclosure of your personal data as described in our Privacy Policy.